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Privacy Policy

Welcome to 2Care

In this Privacy Policy, we outline how 2Care, and the companies that we work with, gather, use, share and safeguard information relating to our services, website and any software offered on or in relation with our services (collectively referred to as the “Service”) and your options regarding the gathering and use of your information.

By making use of our Service, you understand and consent that we are offering a platform for you to post comments, photos, and other content (collectively referred to as “User Content”), to the Service and to share User Content publicly. Consequently, other users may search for, view, use and share User Content that you have made available publicly via the Service, consistent with our Terms of Use and this Privacy Policy’s terms and conditions. Our Policy pertains to any visitor, user and others who access the Service.

1.The Information That We Gather

We gather the following information.

Information that you share with us directly:
  • Your email, username and password when you register a 2Care account
  • Profile information that you share for your user profile
  • User Content such as videos, photos, audio and comments that you post on the Services and are saved, broadcasted, shared or recorded by the Service
  • Communication between you and 2Care. We could, for example, send you emails relating to security, updates, and changes. Users may not opt out of receiving emails relating to services.
Analytics information:

We employ third-party tools to assist us in measuring usage trends and traffic for the Service. These tools gather information sent by your device or our Service. The information gathered include websites you visited and other information that helps us to better our Service. We gather and use this information in conjunction with analytics information from other Users. This way it cannot reasonably be employed to identify specific individual users.

Cookies and other technology:

We may make use of cookies and other similar technology such as web beacons, pixels and local storage to gather information regarding how you employ 2Care and to offer features to you. We may also ask advertisers and other partners to present services and/or ads to your devices that may make use of cookies or similar technology placed by the third party or 2Care.

Log file information:

Your browser automatically reports log file information whenever you request to access/visit an app or website. It can also be offered when the website’s content or app gets downloaded to your device or browser.

Our servers automatically record specific log file information that includes your IP address, exit pages, web request, referring pages, number of clicks and how you engage with links. We may also gather similar information from emails that were sent to our users that can assist us to keep tabs on which emails are opened and which links the recipients clicked on. With this information, we can better our Service and report more accurately.

Device identifiers:

We may access, gather, track, store on your device and/or store device identifiers (a small data file or similar data structure stored on or linked with your device that identifies your device) remotely, if you make use of a phone, tablet or other mobile device to access our Service.

Device identifiers may be data stored relating to the device hardware, data stored relating to the operating system (or other software) of your device or data sent to the device by 2Care.

Device identifiers may send information to third-party partners or us in connection with your browsing habits and how you use the Service. It may assist us or other third parties to share reports or customized ads and content. When the use or availability of a device identifier has been disabled or is impaired, some features of the Service might possibly not work adequately.


Typically, metadata is technical data that is linked with the User Content. It can, for instance, describe when, how and by whom specific User Content was gathered and how that content has been edited.

Metadata may be added to the User Content of a user, that includes, comments, geotags, hashtags or other data.

Video and audio content:

2Care will record, process and keep audio and video recordings from your mobile device and you will be able to access this content by using the Services, if you have enabled the recording features.

You may save and select to share specific content such as video recordings, live video streams, photos, comments and captions with other people via the Services. We will gather and store information that will enable us to save or share your content as instructed by you via the Services. Please consider that the data protection and privacy rights of others could be affected by recording and sharing content involving other people.

2. How Does 2Care Use Your Information?

Besides the specific uses of information outlined in this Privacy Policy, 2Care may also use the information that we have received for the following:

  • Assist you to access your information more efficiently after you have logged in
  • Remember information so that you do not have to key it in again the next time when you visit the Service
  • Offer customized information and content that may include online advertisements and other kind of marketing
  • Offer, better, test and keep track of our Service’s effectiveness
  • Develop and evaluate new features and products
  • Keep track of metrics like demographics, traffic and number of visitors
  • Identify and fix issues relating to technology
  • Update the 2Care app on your mobile device automatically
  • 2Care or other Users may hold contests, special offers or other activities or events. If you wish not to participate, do not use the specific Metadata linked with that contest, special offer, activity or event.
3. Sharing of Information

We will not sell or rent your information to third parties outside of 2Care if we have not received your consent, other than as explained in this Policy.

Parties with whom your information might be shared:

We may share your information and information gathered by tools such as cookies, device identifiers, location data and log files with third-party companies that assist 2Care to offer the Service to you. These third-party companies will be given access to information as is reasonably necessary to offer the Service under reasonable confidentiality terms.

We may also share specific information like cookie data with third-party marketing partners. This information will enable third-party marketing partners to share targeted ads that they think you will find the most interesting amongst other things.

We may delete parts of the data that may reveal your identity and share anonymized data with others. We may also combine other information with your information so that it can no longer be linked with you and share this combined information.

If you decide to delete information that you have posted to the Service, copies may still be viewable in archived and cached pages of the Service or in the event that third parties or other Users that use our API have saved or copied that information.

In the event of changes in control

In the event that we sell or transfer part of or 2Care in its entirety or our assets to another company (for instance, in the course of a transaction such as an acquisition, merger, liquidation, bankruptcy or dissolution), your information, User Content and other information gathered via the Service could be amongst the items included in the sale or transfer. You will still own your User Content and the transferee or buyer will have to respect this Privacy Policy.

To prevent harm and respond to legal requests

We may access, save and share your information when requested legally (such as a court order, search warrant or subpoena) and we have good faith to believe that we are required by law to oblige. This may include having to respond to legal requests from authorities outside of the US where we have good faith to believe that we are required by law to oblige in that area and that it impacts users in that area and is in line with international standards.

We may also access, save and share information in the event that we have good faith to believe that it is required to identify, prevent and attend to fraudulent and other illegal activities, to protect ourselves, you and/or other people and to prevent impending bodily harm or death.

Information that we get regarding you may be accessed, organized and kept for an extended time when it deals with a legal responsibility or request, governmental inquiry, investigations regarding possible breaches of our policies or terms, or in other ways to prevent harm.

4. How Do We Store Your Information?
Processing and storage

Information gathered via the Service may be stored and organized in the US or other country where 2Care, its Service Providers or Affiliates have facilities.

2Care, its Service Providers, or Affiliates may send information that we gather about you, that includes personal information, across borders and from your jurisdiction or country to other jurisdictions or countries across the globe. If you are situated in the EU or other area with regulations that govern data collection and use that might not be the same as US law, we may send information (that includes personal information) to a jurisdiction and country that have different data protection regulations as your jurisdiction.

When you register and use the Service, you agree to the sending of information to the United States or to other countries where 2Care, its Service Providers or its Affiliates have facilities and the disclosure and use of information regarding you as outlined in this Privacy Policy.

We make use of commercially reasonable safeguards to assist in keeping the information gathered via the Service secure and take reasonable action (like asking a unique password) to confirm your identity prior to granting you access to your account. 2Care, though, cannot guarantee the security of any information that you send to 2Care or ensure that information on the Service cannot be accessed, revealed, changed or destroyed.

It is your responsibility to maintain the confidentiality of your password and account details and always to control the access to email communication between you and 2Care. Your privacy setting may also be impacted by alterations the social media services that you link to 2Care make to their services. We cannot be held responsible for the privacy, security steps or privacy of other companies.

5. Your Choices Regarding Your Information

You can update your account whenever by logging on to our system and making changes to your profile settings.

After you have deactivated or terminated your account, 2Care, its Service Providers or its Affiliates may still keep information (that include your profile information) and User Content for a commercially reasonable time for auditing, backup or archival reasons.

6. The Privacy of Children

2Care does not intentionally gather or request any information from any individual younger than 13 or knowingly allow him/her to register for the Service. The Service and its content are not aimed at children younger than 13. If we discover that we have gathered personal information from a child younger than 13 without the consent of his/her parent/guardian, we will erase that information as soon as possible. Please inform us in the event that you think we could have any information from or regarding a child younger than 13.

7. Other Services and Websites

We cannot be held responsible for the practices used by any services or websites connected to or from our Service, that includes the information or content kept within them. Our Privacy Policy does not apply to third-party services or websites that you might access by clicking on a link. Your interaction and browsing on third-party websites or services (which include those with a link on our website) are governed by the policies and rules of that third party. Also, you agree that we cannot be held responsible for and do not control any third parties that you allow to access your User Content. When you use a third-party service or website and you give them permission to access your User Content, this is done at your own risk.

8. How Should You Contact Us About a User Who Has Passed Away?

Please contact us if a 2Care user has passed away. We will typically communicate by means of email. If we need any further information, we will email you at the address that you have shared with us.

9. How Should You Contact Us?

Please send us an email when you have questions about this Privacy Policy.

10. Changes to Our Privacy Policy

2Care may change or update this Privacy Policy. Thus, you are urged to review it from time to time. Your continued use of 2Care or the Service after any changes have been made to this Privacy Policy will be regarded as you accepting such changes.



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“A Care is valuable, not because it is a Care, but because there is right in it.”

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